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Company Profile: FixTech
FixTech is so much more than a regular tech repair store.
Think of every tech repair store that you have visited in the past. Now turn those thoughts upside-down and add professionalism, security, comfort and convenience; and you have a glimpse of what Fixtech has in store for you!
Walk in and feel at home.
We offer ‘while-you-wait’ service.
Make yourself a cuppa at our coffee and tea corner and get cosy on our comfortable chairs. Feel free to use one of our complimentary computer stations to browse the internet or catch up on some work. You are welcome to charge your phone, make calls, work on your laptop and use our WiFi. Please do whatever you need to do to pass the time while our specialist technicians fix your gadget.
Just because your tech device has come to a standstill doesn’t mean your entire life has to.
FixTech peace of mind
Don’t you hate it when you take your device in for repair, and the technician says they need to keep it for three days? How are you supposed to work, play, or communicate without it for so long?
Also, what about the security risk of leaving it with them – all your personal information and data is on that device – what happens if it lands up in the wrong hands?
Your tech is safe with us.
Rest assured, at Fixtech you don’t have to leave your precious item behind. You may remain on-site, in comfort, while we repair whatever it is that you need.
Tech repair is our passion – we feel the pain of your separation from your device and will do whatever it takes to make the repair process as quick and stress-free as possible.
More than just repair
Technological advancement is the highlight of this generation. Gadgets are more than just functional – they are fun! Because you love tech so much we are not going to open a store where all we do is fix tech; no, we want to provide you with a cool place to shop for all those essentials too.
Please browse through our extensive range of Essentials.
While our skilled technicians work on fixing your device, you are welcome to take a look at all the awesome accessories we keep in stock for your convenience. For every tech gadget that you proudly own, we have a few essentials to make it that much better.
These features not only make Fixtech a unique, while you wait, tech repair store, but also an ‘all you need’ tech essentials one-stop shop!
About us
Technology has been around for decades. We have become ultra-dependent on gadgets to simplify and improve our lives. Be it for work, communication, entertainment, security, or all-around convenience; tech has become the backbone of our existence in a first-world society.
Due to their functionality and necessity, when something glitches or breaks we are anxious to repair or replace it immediately.
For this reason, tech repair stores have popped up on every corner.
No need to raise your hand if you’ve had the wool pulled over your eyes by a ‘technician’ who promised a quick repair, only for you to lose the device completely due to ineptitude or, even worse, theft! Just because someone knows how to use a device does not mean they have the expertise to repair it. In a world full of Google searches and YouTube tutorials, how do you know you can trust that technician with your tech and all the data and information that it holds?
Rest assured; our technicians are trained professionals.
We only hire technicians who have studied and became certified experts in their field. You do not have to worry about your glitching gadget becoming totally annihilated in the hands of a rookie. You don’t have to be concerned that your information and data will be lost or stolen.
Our Aim
We aim to improve the lives of tech users. Technology is, after all, supposed to make our lives easier, right? How can a two or three day waiting period, coupled with the fear of lost data, be conducive to easier living?
We don’t believe it is necessary for you to wait days for your repair. An entire automobile can be serviced in less than a day; why should a small item take three or more?
We know why others keep you waiting, and we are willing to resolve that issue in two ways:
- Specialist technicians who don’t need hours for troubleshooting
- Readily available stock so you don’t have to wait days for replacement parts
Imagine a world where technology is not only available, but where having tech upgraded, repaired, or replaced is as convenient as a short visit to a comfortable store where all your tech needs are taken care of.
If you can imagine that – you can imagine FixTech.
Our Services
Our name says it all: Fixtech – we FIX TECHnology.
Here is a quick-reference guide to help you know what items we fix:
Is it tech? – We fix it!
For your information, here is a more comprehensive list of items that fall under our expertise:
Cellphones
CCTV Cameras
Computers
Drones
GPSs
Laptops
MP3s
Play Stations
Projectors
Power Banks
Sound Systems
Smart TVs
Smart Watches
Tablets
Xbox
Our Products
We also stock a full range of essentials to enhance your tech items and experience. Whether you need to protect it, upgrade the look, keep it safe, have more fun with it, or merely make it exceptional – we have the perfect accessory for all of the items listed above, and then some.
Essentials you will find in store:
Adaptors
Chargers
Covers
Controllers
Consoles
Earphones
Headphones
Joysticks
Laptop Bags
Remotes
Screen protectors
In Summary
If you haven’t realised this already – FixTech is your all-in-one, one-stop, while-you-wait, soon to be all-time-favourite tech store!
Our Pledge
- We pledge to hire only the best technicians who will resolve your tech problems quickly and efficiently.
- We pledge to make our customers feel comfortable about leaving their tech items in our care; whether they choose to wait while the work is done or decide to return at a later stage, we guarantee peace of mind.
- We pledge to offer the best value service by carrying stock items needed for tech repair in our attempt to reduce any extra costs incurred through couriers and deliveries.
- We pledge that each store will be a safe, comfortable place for our valued customers to wait and conduct business without fear of harassment or interruption.
- We pledge to stock only the best quality replacement parts, products and essentials.
- We pledge to give our customers the best advice regarding their tech issues. Honesty and integrity will be our prime motive; not profit.
- We pledge to adhere to our social responsibility and give back to the local community by hiring salespeople from the surrounding area and offering them on-the-job training as shop assistants.
Management and Ownership
XYZ trading as Fixtech.
Owner
Mr F. Tech
More than 15 years’ experience in the field of trading in and repairing technology.
Telephone contact :
Email :
Address :
Testimonials
“I am usually scared to leave my laptop at the store whenever it needs an upgrade or repair; I always have visions of my information landing up in the wrong hands. Being able to sit at Fixtech and wait while they work really put my mind at ease.” Mike
“When my drone started giving trouble I thought I’d have to replace it. The technicians at Fixtech know their stuff. I had a cup of coffee while I waited for them, and in no time my drone was working again.” Sam
“I am a handyman, and the screen on my phone is always cracked because it’s in my back pocket. Fixtech not only replaced my screen while I waited, they advised me to get a glass screen protector and a sturdy cover. The whole thing took less than an hour because they had everything in store.” Thabo
“Our dog chewed my son’s Play Station controller. Fixtech couldn’t fix it, but they had a replacement in store. I also bought cool headphones for him.” Susan
At FixTech we endeavour to help you with all your tech needs. If we cannot fix it, we will advise you on the best way forward. We understand that the best customer is a happy customer.
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